Workplace Relationships-Negotiating Conflict-CD Set
Conflict can be healthy if it leads people to rethink preconceived ideas, open themselves up to change, and
arrive at even better solutions. This session helps participants understand why conflict occurs and how
effective listening and communication skills are the key to achieving win-win solutions. Participants learn
how to solve standoffs and how to take personal responsibility for resolving differences without calling in
management to mediate.
5 Participant Guides.
This item will be shipped directly from the manufacturer and will arrive separately from other items ordered. It cannot be overnighted and may require additional rush charges due to size and weight.